PRIVACY POLICY

Last Updated: December 2, 2025

This Privacy Policy explains how Hydr8 Med Spa ("we," "us," or "our") collects, uses, and safeguards information from individuals who visit our website, book appointments, receive treatments, or otherwise interact with our studio ("Clients"). We are committed to maintaining your privacy and protecting your Personally Identifiable Information (PII). Please review this Privacy Policy to understand how we manage your information.

By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

Personal Information You Provide

When you book an appointment, complete a form, contact us, or use our services, you may voluntarily provide personal information. This can include:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Treatment interests or health-related details you voluntarily share

  • Any other information you choose to provide

Marketing & Text Messaging Consent:
We may use your contact information to send newsletters, promotional offers, and updates that may interest you.
By providing your phone number, you consent to receiving text messages from us.

  • Message & data rates may apply.

  • Message frequency may vary.

  • Reply HELP for assistance.

  • Reply STOP or UNSUBSCRIBE at any time to opt out.

Automatically Collected Information

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Pages viewed and time spent on our site

Cookies & Similar Technologies

We may use cookies or similar tracking tools to analyze website usage and improve your browsing experience. For more information, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information collected for:

Providing Services

  • Scheduling and delivering med spa treatments

  • Processing payments

  • Managing your client account

  • Responding to inquiries

Communication

  • Sending appointment confirmations, updates, or service reminders

  • Providing promotional offers or educational content (opt-out available anytime)

Business & Website Improvements

  • Enhancing website performance

  • Improving service offerings

  • Analyzing trends and user behavior to optimize client experience

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional use.

However, we may share your information under the following circumstances:

Service Providers

We may share information with trusted partners who perform essential business operations for us, such as:

  • Payment processors

  • Appointment software

  • Marketing or communications platforms

  • IT and website hosting support

These partners are only permitted to use your information as needed to perform their services.

Legal Requirements

We may disclose information when required by law or in response to valid legal proceedings.

Business Transfer

If Hydr8 Med Spa undergoes a merger, sale, or acquisition, your information may be transferred to the new entity. Your privacy protections will remain consistent with this policy.

4. Your Rights & Choices

You have the following rights regarding your personal information:

Access

Request access to the personal data we hold about you.

Correction

Request corrections to any inaccurate or incomplete information.

Deletion

Request deletion of your personal information, subject to legal or business record-keeping requirements.

Data Portability

Request a copy of your personal data in a structured, machine-readable format.

To submit a request, please contact us using the information below.

5. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
When updates occur, we will revise the “Last Updated” date at the top of this page. You are encouraged to review this policy regularly to stay informed about how we protect your information.

6. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Hydr8 Med Spa – The Woodlands
114 Vision Park Blvd
Shenandoah, TX 77384
Phone: 832-344-5444
Email: info@hydr8medspa.com